Support

Support

No ticket system, no bot. One email address, and it reaches the people who built the app.

Email

For anything: a bug, an export that failed, a voice download that stalls, a question about the Mac purchase. Write in English or Bulgarian.

office@arte-soft.com

If a render went wrong

Four things make it reproducible in a minute:

  1. Your device and system version, and whether it is the iOS or Mac app.
  2. Roughly how many messages and media items the project has.
  3. Whether it was the 3D stage or flat mode.
  4. The alert text shown, word for word.

Glance Studio 1.1.3 · iOS 26+ · Arte Soft EOOD